Program Management Operations
Remote, USA
Position Summary
As Marqeta’s Senior Technical Program Manager you will support an incredible product development organization and are intensely focused on providing the planning, alignment, and risk mitigation that leads to successful completion of our strategic investments. We’re looking for a strategic, hands-on technical program manager to support the continuous improvements we are making to the development infrastructure that fuels innovation delivery at Marqeta. This is where you come in.
We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!
The Impact You’ll Have
- Provide excellent technical program management of large scale network, compute, CI/CD and development infrastructure initiatives, from scoping/planning through execution and risk mitigation.
- Establish and cultivate solid relationships with several dozen development teams in order to prioritize critical uplift and solicit feedback for continuous improvement.
- Work with stakeholders and subject matter experts to identify gaps, scope, and prioritize infrastructure improvement programs.
- Develop dashboards that allow teams to self-service information about infrastructure maturity and improvement progress.
- Represent Infrastructure and SDLC uplift efforts in executive presentations and product development trainings.
- Investigate complex problems and design simple solutions for them.
- Question assumptions, validate hypotheses, and define key metrics for success.
- Communicate status and schedules, manage risks, help reports evaluate trade-offs, and call out challenges/blockers.
Who You Are
- Extensive experience with cloud computing infrastructure supporting critical services and continuous delivery.
- In depth knowledge of modern software development lifecycles and what differentiates the best development organizations.
- Experience with developer productivity metrics , such as SPACE and DORA
- Advanced knowledge of Jira and other Atlassian products.
- Successful change management experience, owning the definition and adoption of improvements across a large product development organization.
- 5+ years experience developing and managing technical programs and complex initiatives for software development teams from inception to stabilization for an engineering driven organization.
- Bachelor’s degree in Computer Science or Engineering, or two years equivalent training, fellowship or work experience.
- Ability to work independently and communicate across multiple time zones.
- Exceptional verbal and written communication skills, and active listener, with sufficient level of technical capability to effectively communicate with engineers and identify technical risks.
- Demonstrated track record of delivering complex projects and programs with cross-functional teams.
- We are a fast growing company, things are going to happen. Be a pragmatic optimist, and find the solution.
- Relentlessly resourceful, ruthless prioritizer.
- Intellectually curious, efficient executor.
- You have a bias towards action.
Nice-to-have
- Foundational, Associate, or Professional AWS Certifications such as Cloud Practitioner, Solutions Architect, or DevOps Engineer
- Experience in payments and accounting systems
- Experience working at a high growth company
- Project & Program Management certifications (eg. PMI PMP, PgMP)
- Cybersecurity & compliance experience
- Certified Scrum Master & Product Owner certifications (eg. ScrumAlliance CSM, CSPO, CSPO)
Recruiter For This Role
- Kayla Osuna
Typical Process
- Application submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 3-4, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $103,200 - $137,600
- Premium: $116,100 - $154,800
- Premium Plus: $129,000 - $172,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Intentional Curiosity: We believe in asking the questions others shy away from. True progress comes from understanding today’s realities while challenging ourselves to do better and take on the status quo.
– Thoughtful Responsibility: We believe that every interaction with our technology and platforms matters. Businesses and livelihoods rely on our work, so we strive for excellence and accountability every day with the highest standards for failsafe technology and compliance.
– Innovative Simplicity: We believe that simplicity is powerful, especially in innovation—making a tool work better or finishing that feature that makes everyone smile. Our customers face a lot of complexity. We’re not here to add more.
– Shared Success: We believe the measure of our success is the success of our employees, customers, and communities. From local businesses to big corporations, our impact goes deep and wide. And we’ve got the results to prove it.
– Passion to Thrive: We believe anyone with a better idea should be able to change the game for our company and our customers. We solve big problems for our customers and draw energy from that challenge and opportunity.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.
Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.
If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.