Solutions

Marqeta Programme Management

Turn your card programme vision into reality
Marqeta
Customise your cards and sign up cardholders

Build a successful programme with expert guidance and dedicated support from a trusted partner

For over a decade, Marqeta has been a leader in modern card issuing and processing, with deep expertise in navigating the opportunities and challenges that card programmes encounter. Our advanced Programme Management capabilities are designed to guide and support you at every step, allowing you to stay focused on what matters most—delivering exceptional value to your customers.

Why partner with a programme manager?

A card programme manager provides essential expertise and support, streamlining the complexities of card programme management and delivering valuable benefits to your organisation, including:

Improve your time to market

A Programme Manager guides you through programme setup swiftly and efficiently, helping enable faster time to market while ensuring a strong focus on quality and fostering a culture of compliance.

Navigate compliance & risk challenges

A Programme Manager guides you through programme setup swiftly and efficiently, helping enable faster time to market while ensuring a strong focus on quality and fostering a culture of compliance.

Reduce operational burden

Eliminate the need to build teams and processes from scratch. A Programme Manager helps to provide comprehensive support, handling the operational complexities and allowing you to focus on your core business activities.

Drive programme success

With a Programme Manager overseeing your card programme, you gain peace of mind knowing that experienced professionals are helping to ensure its smooth and effective operation. This expertise translates into greater reliability and success for your programme.

Choosing the right programme manager

When it comes to managing your card programme, choosing the right partner is crucial. Choosing Marqeta means partnering with a leader in card programme management who is committed to helping you succeed. Our innovative technology, scalable solutions, flexibility, and culture of compliance sets us apart as a great choice for selecting your card programme manager.

Launch successfully

From strategic planning and design to a seamless launch, we help you create a differentiated, hyper-personalised card programme that stands out in the market.

Protect your brand

Our experienced team, established processes, and innovative tooling work together to help ensure that your programme operates securely and maintains the highest standards of protection for your brand and your cardholders.

Dedicated support

Our comprehensive Programme Management capabilities helps support you and your cardholders to reduce your operational burden.

Drive growth

Leverage strategic guidance driven by data to help unlock your card programme’s potential. Marqeta’s data-driven insights help optimise your programme, helping you to meet your business goals.

Unlock exclusive access to critical partners

Marqeta as your programme manager offers you more than just expert guidance and support—it also provides you with invaluable access to key industry partners. Here’s how Marqeta enhances your card programme through our strategic relationships:

Choose the right partners

We pair you with the best-suited banks/BIN sponsors and networks for your programme and ensure you are efficiently set-up for success

Earn favorable economics

Our scale and long standing relationships with BIN sponsors and networks provide your programme with volume discounts and improved economics

Access the newest innovations

We're at the forefront of innovation with our partners to develop the latest in payments technology and bring it to market

Ensure you're prioritised

Get priority service with faster resolutions, expedited change management, and a trusted advocate in Marqeta to ensure your programme is taken care of

Comprehensive Support at Every Step

Our comprehensive programme management services offer expert guidance and support, helping to set up your card programme for continued success

User Experience

Pre-built toolkit of UI components customisable to your brand to swiftly launch your front-end experience

Cardholder Support (IVR, Live Agent)

Comprehensive cardholder support channels with 24/7/365 coverage.

Dispute Management

End-to-end management for your cardholder disputes and chargebacks at scale

Compliance

Adhere to regulatory, bank and network requirements with help from dedicated teams and enhanced processes. 

Fraud Tools

Always-on technology to detect and mitigate fraud throughout the cardholder journey

Dedicated Account Team

Team of payment experts to guide your card programme strategy and implementation

Card Design & Fulfillment

Choose any card design and partner with a preferred fulfilment provider that will best serve your needs based on use case

Programme Support

24/7 global production support for your programme questions, issues and escalations

Portfolio Migration

Expert support and advanced data migration tools to help ensure a smooth, compliant, and seamless transition
Marqeta’s expertise in financial services and relationships across the payments ecosystem has enabled us to implement a highly successful card program. Their integrations with the issuing banks and card networks have been instrumental in helping us establish our program, and Marqeta’s attention to fraud, risk, and compliance has matched our high standards as we scale. These capabilities have allowed us to accelerate our time to market and better serve the needs of Square sellers.
Christina Riechers,General Manager of Business Banking, Block
Marqeta is an incredible partner to Ramp, the first corporate card that actively helps customers spend less. Picking Marqeta as a partner was an easy choice — their modern platform for developers is unparalleled, and alongside the expertise and knowledge they bring to the table, they’ve been the ideal partner to help us get to market and scale quickly.
Eric Glyman,CEO and Co-founder, Ramp

Ready to elevate your card programme with Marqeta's expertise?

Contact us today to discover how our innovative technology, scalability and dedicated support can help fuel your success. Let us help take your card programme to the next level—reach out now!